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Parrotron Chat

The main Parrotron product

More conversations. Less chasing.

When enquiries arrive in different apps, it is easy to lose track. Parrotron Chat brings your connected channels into one workspace so your team can see what needs a reply and what should happen next.

Start with Chat See a real-world example

For businesses and teams answering enquiries on WhatsApp, Instagram, or Messenger.

The useful details

What you can do with Parrotron Chat

Shared conversations

Read and reply to connected WhatsApp, Instagram, and Messenger conversations from the inbox.

A clear next step

Use lead labels and team assignments to organise enquiries and make ownership clear.

Repeatable follow-ups

Build workflows for replies, questions, and follow-up messages instead of typing the same response each time.

Your work on mobile

Use the Parrotron Inbox mobile app to stay involved when you are away from your desk.

An example, not a customer testimonial

A travel business answering holiday enquiries

The everyday problem

A customer messages from an Instagram ad. Their enquiry gets buried while the team answers WhatsApp messages.

A clearer way to work

The team has a visible conversation owner and a clear follow-up process.

See how to begin
One step at a time

Your first steps

  1. 01

    Connect your channels

    Sign in and connect the business messaging accounts you use.

  2. 02

    Organise the inbox

    Set up labels, team access, and the questions your business asks regularly.

  3. 03

    Start with one workflow

    Test a welcome reply or a follow-up before adding more automation.

Good questions

Let’s make it clear

Is this the main Parrotron product?

Yes. Chat is the core workspace for customer conversations. The other tools help you understand, qualify, and manage the customer journey around it.

Will it answer everything automatically?

You choose the workflows and replies. Your team can still handle conversations that need personal attention.

What should I add next?

Consider Customer Signal for Meta customer-stage events, CRM for sales and service work, or Web Chat for conversations started on your website.

Build your Parrotron workflow

Useful alongside Parrotron Chat

Customer Signal CAPITell Meta when a messaging enquiry becomes a valid lead or a purchase. Parrotron Web ChatLet visitors start a conversation without leaving your website. Parrotron CRMOrganise contacts, pipeline stages, quotes, payments, and service tasks.

Not sure where to start?

Tell us what your business needs. We’ll help you choose a starting point.

Talk to the team
Plans for your next step

Choose your Parrotron plan.

Explore the packages here. Log in to review your choice and complete payment in setup.

Current plans and payment options are available in setup.

View plans in setup

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